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Receptionist

Patient Information

Billing

At United Radiology, we aim to make your healthcare experience as simple and stress-free as possible. We proudly offer bulk billing for all Medicare-eligible services, ensuring that you won’t be left with unexpected out-of-pocket costs for most diagnostic imaging procedures.

FAQ

  • Yes. We bulk bill all Medicare-eligible diagnostic imaging services, meaning there’s no out-of-pocket cost for most patients. Just bring a valid Medicare card and a referral from your doctor.

  • If your scan isn’t Medicare-eligible, a private billing fee may apply. We’ll always let you know in advance and provide a clear quote so there are no surprises.

  • For Medicare-covered services, no payment is needed at the time of your appointment.
    For private services:

    • A detailed invoice will be issued

    • Flexible payment options are available

    • We’ll walk you through the process and provide a receipt for your records or reimbursements

  • To help us process your billing smoothly, please bring:

    • A valid Medicare card

    • A referral from your GP or specialist

    • Any relevant concession or private health insurance cards

  • Costs vary depending on the type of scan, your Medicare eligibility, and whether you're covered by private health insurance. We’ll provide a clear breakdown of fees before you book.

  • Payment is taken on the day - we accept:

    • EFTPOS

    • Visa

    • Mastercard

    • Cash

  • We’re here to help. If you’re unsure about your coverage, costs, or Medicare eligibility, feel free to call our friendly team before your appointment.

Receptionist

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